India,
INR ₹
Delivery location
You are currently shipping to India and your order will be billed in INR ₹.
India
(selected)
INR ₹
Armenia
Australia
AU $
Austria
EU €
Azerbaijan
Bahrain
BHD
Belgium
EU €
Brunei
Bulgaria
EU €
Cambodia
US $
Canada
CAD
China
/ 中国
¥
Croatia
EU €
Czech Republic
EU €
Denmark
EU €
Egypt
Estonia
EU €
Finland
EU €
France (EN)
EU €
France (FR)
EU €
Georgia
Germany
EU €
Greece
EU €
香港特別行政區
HK $
Hong Kong SAR
HK $
Hungary
EU €
India
INR ₹
Indonesia (EN)
ID IDR
Indonesia (ID)
ID IDR
Iran
Ireland
EU €
Israel
IL ₪
Italy
EU €
Japan
/日本
¥
Jordan
Kazakhstan
Kuwait
KW KWD
Latvia
EU €
Lebanon
Libya
Lithuania
EU €
Luxembourg
EU €
澳門特別行政區
HK $
Macau SAR
HK $
Malaysia
MY RM
Malta
EU €
Mauritius
Mexico
MX Mex$
Mongolia
Morocco
Myanmar
Netherlands
EU €
New Zealand
NZ $
Norway
Oman
OMR
Pakistan
Panama
US $
Philippines
PH ₱
Poland
EU €
Portugal
EU €
Qatar
QAR
Romania
EU €
Saudi Arabia (EN)
SR ﷼
ريال سعودي (ر.س)
SR ﷼
Singapore
SG $
Slovakia
EU €
Slovenia
EU €
South Africa
ZA R
South Korea
KR ₩
대한민국
KR ₩
Spain (EN)
EU €
Spain (ES)
EU €
Sri Lanka
LK ₨
Sweden
EU €
Switzerland
CHF
Taiwan
TW $
台灣
TW $
ไทย
TH ฿
Thailand
TH ฿
United Arab Emirates
AE $
United Kingdom
GB £
United States Of America (EN)
US $
United States Of America (ES)
US $
Vietnam
VND
Việt Nam
VND
No results were found. Please try another location.
For all other locations
View our International site
English
Forgot your password?
Sign in
Create an Account
TOP 5 FREQUENTLY ASKED QUESTIONS
How will the recent website upgrade impact me as a customer?
Since 10/4/2023, 11.30am (GMT +5.30), CHARLESKEITH.IN has migrated to a new platform. To ensure you enjoy a smoother shopping experience, please take the following actions immediately:
- Reset your online account password: Sign in to your account and you will be prompted to reset your password. If you need help resetting your password, please contact our Customer Service team at customers@charleskeith.in
- Update particulars: You may wish to update your account details after successful login for the following:
- First Name and Last Name [in English characters only, no numbers or special characters eg 1234567890 ( ) , * / - @ !]
- Birth date
- Mobile phone number (India number only)
- Billing and Shipping Address (take note of the postal code)
If you have placed your orders before 10/4/2023, 11.30am (GMT +5.30), your purchase history will no longer be visible under your ‘My Account’ page, but rest assure your orders will be processed. If you need any assistance with updating your particulars, please contact our Customer Service team at customers@charleskeith.in
Thank you for your support and we hope you enjoy our new services.
How do I make an online return?
Our return policy is only applicable for any item(s) purchased online and delivered in India, within 15 days* of receiving your order.
You have one return options:
- Using an Online Physical Return Form (for members only)*
For further details, please refer to our Return & Exchange Policy.
How do I track my order?
To check on your order status, sign in to your account and refer to My Purchases and Returns under My Account. Your order status is reflected next to your order number. Please note that you will not be able to view your order status if you opt for guest checkout.
In your shipment confirmation email you will receive a tracking number. Use this number in the online tracking system of the designated courier company to keep track of your shipment.
If you have opted for guest checkout, you will still receive a tracking number in your shipment confirmation email.
However, we recommend that you create an account to enjoy faster checkout, one-stop viewing of your current order status and past purchases, and to save your favourite items in a personalised wish list.
Please contact us at customers@charleskeith.in or on live chat for further assistance.
Can I amend or cancel my order?
We are not able to amend the billing/shipping address and shipping method.
You will not be able to amend the size/colour of the item(s); remove or add item(s); or change the payment mode
Once your order has been placed successfully, you will not be able to cancel it.
Please contact us at customers@charleskeith.in or on live chat for further assistance
The item I want is out of stock, what can I do?
Unless the item is an Online Exclusive, we can check its availability in our physical stores. Please contact us at customers@charleskeith.in or on live chat for further assistance.